At Chitrita, we value your trust as deeply as we value Bengal’s weaving heritage. The Chitrita Privacy Policy explains how we collect, use, and protect your information with care and honesty. We keep everything clear, simple, and respectful.
With this understanding, let us begin by explaining what information we collect.
We collect only the information that helps us serve you better and complete your orders smoothly. We always collect data lawfully and transparently. This approach builds long-term confidence.
Now, let us look at the types of information we collect.
Under the Chitrita Privacy Policy, we collect personal details only when you actively interact with our website. This happens when you place an order, subscribe to our newsletter, or contact customer support. The information may include your name, billing address, shipping address, email address, phone number, and payment information required to complete a purchase. We use these details to verify transactions, deliver products accurately, and respond to service requests. We collect only essential information and handle it with strict care and confidentiality.
To further improve order accuracy, we also collect sizing-related details.
We collect sizing details when you request blouse customization or share fitting preferences. This information helps us prepare your saree exactly as requested. It allows our team to maintain accuracy during stitching and packing. Proper sizing reduces errors and improves overall satisfaction. We use sizing data only to complete your order correctly. We never use this information for marketing or any unrelated purpose.
In addition to sizing, technical data also plays an important role.
When you visit our website, our system automatically records basic technical details from your device. This may include your IP address, browser settings, and operating system type. These details help us track website performance and fix technical issues quickly. They also help us protect the website from misuse or security threats. We keep this information anonymous and never connect it to your personal identity.
Now that data collection is clear, let us explain how we use your information.
Under the Chitrita Privacy Policy, we use your information only for clear, honest purposes. We process personal details to fulfill orders, ship sarees promptly, and provide customer support. Sizing data guides our artisans in crafting perfect fits.
We analyze device information to improve site speed and security. We send newsletters only with your consent. This respectful use strengthens our bond with you.
With usage explained, let us explore cookies next.
Chitrita uses cookies like gentle threads in a Bengal tapestry. These small files enhance your shopping journey. Essential cookies remember your cart and preferences.
Analytics cookies help us understand site visits anonymously. You control them through browser settings or our banner. We honor your choices fully.
Now, discover our trusted third-party partners.
We share information only with reliable partners under the Chitrita Privacy Policy. Payment gateways like Razorpay process transactions securely. Shipping services like Delhivery handle deliveries with care.
Email tools send updates only when you opt in. These partners follow strict privacy standards. We never sell your data.
Protection comes next in our commitment.
Chitrita protects your information like a master weaver guards rare silk. We use SSL encryption for all transmissions. Secure servers and firewalls stand vigilant.
Our team receives regular training on data safety. We conduct audits to stay ahead of threats. Your trust remains our top priority.
Let us now review your rights.
You hold full control over your data in the Chitrita Privacy Policy. Request access, updates, or deletion anytime. Unsubscribe from emails with one click.
We respond within 30 days, free of charge. Indian users enjoy DPDP Act protections too. Exercise these rights easily.
Changes may occur, so read on.
Chitrita reserves the right to update, modify, or revise this Privacy Policy at any time to reflect changes in legal requirements, business practices, or website operations.
Any updates or modifications will be published on this page along with a revised effective date.
We may also notify users of significant changes through appropriate communication channels, where required.
Continued use of the website after changes are posted will indicate acceptance of the updated Privacy Policy.
We encourage users to review this Privacy Policy periodically to remain informed about how we protect and manage personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, Chitrita encourages you to contact us directly.
We are committed to addressing your queries and ensuring transparency in how we manage personal information.
You may reach out to us for matters related to data access, correction, deletion, or general privacy concerns.
We aim to respond to all genuine inquiries within a reasonable timeframe.
